2.1 Registration Data
Full name, date of birth, and nationality
Mobile phone number and email address
Username and encrypted password
Official FairPlay Page
FairPlay Privacy Policy: How We Collect, Use & Protect Your Personal Data
Your privacy matters to FairPlay Online. This Privacy Policy explains what personal data we collect when you use fairplayonline.cash, how we use it, who we share it with, and your rights regarding your information. By using our platform, you consent to the practices described in this policy.
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Last Updated: 2025. This policy may be updated periodically — we will notify you of material changes via email or in-platform notification.
Official FairPlay Page
1. Who We Are
FairPlay Online (accessible at fairplayonline.cash) is the data controller responsible for the personal information collected through our betting platform and associated services. For data-related queries, contact: privacy@fairplayonline.cash.
Official FairPlay Page
2. What Personal Data We Collect
2.2 Identity Verification (KYC) Data
Government-issued photo ID (Aadhaar card, PAN card, passport)
Proof of address (utility bill, bank statement)
Selfie or live photo for biometric verification (where required)
2.3 Financial Data
Bank account number or UPI ID (for withdrawal processing)
Transaction history (deposits, withdrawals, bet settlements)
Payment method details (stored via PCI-DSS compliant gateways — not on FairPlay servers)
2.4 Technical & Usage Data
IP address, device type, browser type, and operating system
Pages visited, time spent, and features used on the platform
Cookie data and session identifiers
App version and device identifiers (for mobile app users)
Official FairPlay Page
3. How We Use Your Data
3.1 Account Management: to create, verify, and maintain your FairPlay account.
3.2 Transaction Processing: to process deposits, withdrawals, and bet settlements accurately.
3.3 Identity Verification: to comply with KYC/AML obligations and prevent fraud.
3.4 Customer Support: to respond to queries, resolve disputes, and communicate account updates.
3.5 Marketing & Promotions: to send personalised bonus offers, newsletters, and promotional communications — only where you have opted in.
3.6 Platform Improvement: to analyse usage patterns, fix bugs, and improve user experience.
3.7 Legal Compliance: to comply with applicable laws, regulations, and licensing requirements.
3.8 Responsible Gaming: to monitor for signs of problem gambling and apply protective tools.
Official FairPlay Page
4. Data Sharing & Third Parties
4.1 FairPlay does not sell your personal data to third parties.
4.2 We may share your data with the following categories of trusted third parties:
4.3 All third-party providers are contractually bound to process your data only for the specified purpose and to maintain appropriate security standards.
Point 1
Payment processors — to facilitate deposits and withdrawals
Point 2
KYC/identity verification providers — to verify your identity
Point 3
Analytics providers — to understand platform usage (data anonymised where possible)
Point 4
Legal & regulatory authorities — when required by law or licensing obligations
Point 5
Fraud detection services — to protect against account compromise and financial crime
Official FairPlay Page
5. Data Security
5.1 FairPlay uses 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
5.2 Payment details are processed through PCI-DSS Level 1 certified payment gateways — your card or bank details are never stored on FairPlay's servers.
5.3 Access to user data is restricted to authorised personnel only, with multi-factor authentication and role-based access controls.
5.4 We conduct regular security audits and penetration testing to maintain platform integrity.
Official FairPlay Page
6. Cookies Policy
6.1 FairPlay uses cookies and similar technologies to enhance your experience, remember preferences, analyse traffic, and serve relevant promotions.
6.2 Types of cookies we use:
6.3 You can manage cookie preferences through your browser settings or the cookie consent banner displayed on your first visit.
Point 1
Essential cookies — required for the platform to function (cannot be disabled)
Point 2
Analytical cookies — anonymous usage statistics (Google Analytics, etc.)
Point 3
Marketing cookies — used for personalised advertising (opt-out available)
Official FairPlay Page
7. Data Retention
7.1 FairPlay retains your personal data for as long as your account is active and for a minimum of 5 years after account closure, as required by anti-money laundering regulations.
7.2 Transaction records are retained for 7 years for accounting and regulatory purposes.
7.3 Marketing data (email/SMS opt-ins) is retained until you withdraw consent.
Official FairPlay Page
8. Your Rights
As a user of fairplayonline.cash, you have the following rights regarding your personal data:
To exercise any of these rights, contact: privacy@fairplayonline.cash. We will respond within 30 days.
Point 1
Right of Access — request a copy of the personal data we hold about you
Point 2
Right to Rectification — request correction of inaccurate data
Point 3
Right to Erasure — request deletion of your data (subject to legal retention requirements)
Point 4
Right to Restrict Processing — request that we limit how we use your data
Point 5
Right to Data Portability — receive your data in a structured, machine-readable format
Point 6
Right to Withdraw Consent — for marketing communications, opt out at any time via account settings
Official FairPlay Page
9. Children's Privacy
9.1 FairPlay Online is strictly for users aged 18 and above. We do not knowingly collect personal data from children. If we become aware that a child under 18 has provided data, we will delete it immediately and close the account.
Official FairPlay Page
10. Changes to This Privacy Policy
10.1 FairPlay may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. Material changes will be communicated via email or in-platform notification. Continued use of the platform after notification constitutes acceptance of the updated policy.
Frequently Asked Questions
No. FairPlay does not sell personal data to any third parties. Data is only shared with trusted service providers (payment processors, KYC providers) under strict contractual obligations.
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